Our housekeeping services offer reliable home support with a minimum of 4 hours per session. This includes general cleaning, laundry and tidying to keep your home neat and organized. Our trained housekeepers provide professional and efficient service tailored to your needs.
🔹 Clients must provide cleaning supplies and materials..
🔹 Our housekeepers are directly employed by NannyPro, MOM-approved, and carefully selected for top-quality service.
| Once-off Service | 4 Sessions Package | 10 Sessions Package |
|---|---|---|
| Per Session $100 |
Per Package $380 |
@Per Package $880 |
| Per Hour $25 |
Per Session $95 |
@Per Session $88 |
Yes, Customers are to provide cleaning supplies and materials. Our housekeepers will come with standard cleaning tools on a need basis.
NannyPro has gone through a detailed screening process and selected the best to be of service. Most of our housekeepers are currently from Myanmar. They are employed dedicated under NannyPro and approved by MOM as household service workers.
Our housekeepers are experienced in managing tasks well and are good with taking cleaning instructions. They are also efficient. Most importantly, they are well-liked by their families. They all have a pleasant disposition.
For one-off service, it is recommended that one of the household members is there to orientate and give instructions on the cleaning tasks.
For weekly or bi-weekly monthly packages, you will most often be assigned the same housekeeper. Leaving her alone to clean will be at your own discretion.
There will be an additional $20 weekend surcharge if your clean falls on a Saturday, Sunday, Public Holiday.
For any cancellation/request of change, you will need to inform us two working days (48 hours) in advance to avoid last-minute cancellation fees (50% of booked fee). Requests should be made via email.
Clients who wish to reschedule a service session can only reschedule to another date within 30 days. Otherwise, the session will be considered forfeited.
For cancellation of unused sessions, do serve 3 working days notice via email. The amount for unused sessions will be refunded.
Our housekeepers will try their best to meet the cleaning expectation.
If you are not satisfied with the cleaning services provided, a feedback has to be placed within 24 hours after the session has been completed. NannyPro reserves the right to arrange for our housekeeper to touch up and clean any areas or items to the client's satisfaction. Clients should be present during the touch-up cleaning.
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